![]() ![]() We are wishing all potential buyers to think twice before buying from this dealership. My wife was diagnosed with a cancer in the beginning of this year and is going through Chemo Therapy and she definitely do not need extra stress and I try to explain it to Sam, sales manager trying to solve this issue but he would not care and said 'if you don't like it you can sue us' which exactly what we are going to do. This dealership thinks they are above the law but we will make sure that not just us but most of potential buyers of this dealership will be aware about that they can get the same issues we are dealing now. Therefore, not just Jane got a lemon car but also a lemon warranty which our lawyer and Washington State Attorney General will definitely need to look into very closely. 4002 Auburn Way North Auburn, WA 98002 Map Sales: 25. Home Used Cars Specials About Us Financing Walk Around Search Inventory. View photos and details of our entire used inventory. On top they sold Jane so-called extended warranty for almost $2,000 that supposed to cover the car issues but when Jane took it to Ford dealership to Jane's frustration she was told that absolutely nothing will be covered by this so-called warranty.Īlso Ford dealership confirmed that not just battery is not good but Engine Light issue was for a while which Never has been disclosed to us at the time of purchase. Serving Auburn, Washington (WA), MJ Family Auto Sales is the place to purchase your next used car. If you are enthusiastic about providing exceptional customer service as a sales consultant and want to help redefine the car-buying experience, we encourage you. The car had problems from the beginning like battery would not start, engine light was on etc the dealership sales person Michael Cordner assured us that everything will be fixed and the only reason we got engine light on was because the new battery replacement.Īll of these turned out to be a lie (battery never was replaced with a new one) and engine light came back in couple of hours after my daughter Jane drove from the lot.Īfter many many hours and days of continue negotiations between me and Sam Rutherford who insured me that everything will be fixed nothing was fixed. What a mistake it was - I tried to talk my daughter Jane out of this deal but she just fall in love with the car. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.About 2 months ago my daughter Jane and I came to this dealership to buy a car. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I called the sheriff's department to get a transcript from the phone call I had made to them Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. They removed the set of rims that I clearly paid for as they refused to say otherwise and we left the location. The where numerous people in line always saying they had been over charged not only was the place overcrowded people as well as employees not wearing masks it was a ridiculous amount for errors happening where at least ten ppl where complaining about the same thing. I was charged 242.00 to my bank account than they tried charge my bank account again stated I didn't have enough money in my account I saw the guy run my car several times and remove more receipts from the register I pulled up my bank app and it showed he had charged 242.00 from but persisted to say i didn't have enough to pay after my bank account clearly showed it did I called the sheriff's department immediately to avoid confusion they handed me several receipts saying the transaction was cancelled it clearly was not he tried charge me twice. ![]()
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